专利名称：Product management system and method发明人：Yumi Kato申请号：US10299560申请日：20021119公开号：US07454366B2公开日：20081118
专利附图：
摘要：A system and method of managing products includes a server which isnetworked with a plurality of terminals to provide users of the terminals with propersupport. When a support event occurs at any terminal, the terminal requests the server,through a requesting section, for support via a network, along with an IP address. The
server, which includes a database containing registration information such as IP addressesand purchase dates registered when the terminals are purchased, receives the requestincluding the IP address via a receiver, and searches for relevant registration informationcontained in the database in accordance with the IP address to provide the requestedsupport.
申请人：Yumi Kato
地址：Tokyo JP
国籍：JP
代理机构：Bell, Boyd & Lloyd LLP
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