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You wrote a letter to someone and they haven’t replied. You want to know if they received the letter.
We would be grateful if you could let us know if the letter has reached you.
A businessman is going to your country. He wants you to get a visa for him. You need all the
details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).
Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.
You want to know about the same businessman’s flight (flight number, date and time of arrival). In particular, I would like to know your flight number, date and time of arrival.
11.轻度抱怨：
Unfortunately, +表 示 something is wrong的 句 子
环境：
A company has sent you a bill for the wrong goods.
Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.
Your new photocopier has broken down. You have to write to the company who sold it to you. Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.
Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.
Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English. You keep receiving letters for someone else. You have to write to the post office.
Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.
12.提醒某人对某事的注意： I should like to draw your attention to (the fact that)… I should like to point out that …
如果你提醒的事情对方已经知道（你想表达你的生气）： I should like to remind you that… I hope that it is not necessary to remind you that …
环境：
One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.
I should like to remind you that the space in front of the main door is reserved for the MD. Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.
I should like t draw your attention to the fact that we offer about 25% discount for larger orders.
One of your staff arrives half an hour late for work every day. (She should start at 9.30.) I hope that it is not necessary to remind you that work start at 9: 30 every day.
Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.
I should like to point out that we guarantee that all prices are the lowest in the country.
13.要求某人采取行动： We must insist that …DO…（DO指 动 词 原 型 ）
注：请注意这一句型和句型8的区别。
环境：
We must insist that you deliver the goods immediately.
14.警告： Unless… If…(not)… We will be forced to …
环境：(What warnings would you give these people?) A company that has not paid your bill
Unless you pay the bill, we will be forced to take legal actions. Another company that is using your company’s car park
If you do not move your car away from our park, we will be forced to turn to the police. An employee who always arrives late for work
Unless you come to work on time, we will be forced to fire you. A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away.
15.强烈抱怨： 注：
强烈抱怨遵循以下步骤：
a.阐述发生的问题：it is now over nine months since we placed this order and we are still waiting for the cabinets.
b.使用句型12：I should like to point out that we have already paid for these cabinets. c.使用句型13：we must insist that you deliver them immediately.
d.使用句型14：unless we hear from you within 7 days we will take legal action.
第三章 检查（包括图表写作和report）
检查的四个主要方面： 1.标点符号： 完全禁用的符号： ：“”《》。
2.拼 写： 双写辅音 y改成复数
3.语法： 主谓一致 冠词 次序 介词 时态 漏词
4.可能导致信息表达不清的因素： 太长的段落 太长的句子
运用不常使用的词汇 一次包含太多的信息 信息不完整 信息顺序混乱
Appendix Two:
对于线性图表的描述 上升
1.对于上升趋势的描述：
a.可以使用的动词或动词词组： to increase to go up to rise
to grow to jump to leap to soar to shoot to pick up
b.可以使用的名词： an increase a growth a jump a soar
an upward trend
2.对于上升到某个位置的描述： a. 1. a.中的动词＋to＋具体数据。
b. 1. a.中的动词＋to＋the peak of＋具体数据。
c. 1. a.中的动词＋reaching the peak of +具体数据。 d. 1. a.中的动词＋reaching +具体数据。 e. to peak at＋具体数据 f. to climb to +具体数据
3.对于上升的程度的描述：
a. 1. a.中的动词＋by＋ 具体数据。 b. 1. a.中的动词＋副词。 下降
1.对于下降趋势的描述：
a.可以使用的动词或动词词组： to fall
to decrease to go down to slide to collapse to decline to drop
b.可以使用的名词： a collapse a decrease a fall a decline a drop
2.对于下降到某个位置的描述：
a. 1. a.中的动词＋to＋具体数据。
b. 1. a.中的动词＋to＋the bottom of＋具体数据。 c. 1. a.中的动词＋reaching the bottom of +具体数据。 d. 1. a.中的动词＋reaching +具体数据。
3.对于下降程度的描述：
a. 1. a.中的动词＋by＋具体数据。 b. 1. a.中的动词＋副词。
对于平稳的趋势的描述： 可以使用的动词或动词词组： to hardly change to have little change to keep steady to level off
to remain constant to stay the same
表示程度的副词： 1.程度较大： considerably dramatically greatly markedly obviously quickly rapidly sharply
significantly suddenly
2.程度较小： slightly gradually slowly steadily
时间的嵌入
嵌入时间时所使用的介词和介词词组： in
from……to……
between…….and…… during……and…… at the start of …… by the end of ……
over ……
at the end of …… throughout …… 时间’s +具体数据
上升和下降趋势的组合描述（嵌入了时间和程度之后）： 1.先上升后下降的句型：
...... increased slowly during…… and …… but fell sharply in …….
A steady fall in …… during …… and …… followed the sharp increase in …….
2.先下降后上升的句型：
…… fell before …… began to make a recovery …… …… continue the recovery, climbing to ……
…… dropped during …… but increased again in …… …… fell and then pick up during ……
…… collapsed before rising to ……at the end of ……
3.起伏波动的句型：
…… fluctuated sharply all through ……
4.波动不大的句型：
…… hardly changed through the period between ……and ……
柱 状 图 形 的 描 述
转换为线形图形的描述
饼 状 图 形 的 描 述
对于百分比进行描述所使用的句型： …… % the …… is/has/have/are …… …… accounts for ……% of the total …… takes up ……% in the whole chart
趋 势 的 比 较
1.表示相似的句型 (实例)：
Both share prices rose sharply in January. Neither company has made a profit yet. Like X, Y fell in June. X rose just as sharply as Y.
2.表示差异的句型（实例）：
X fell sharply whereas/while Y remained steady.
X fell quickly compared to Y. Unlike Y, X rose by 10%.
X rose far more dramatically than Y.
3.表示倍数的句型：
the …… doubled/tripled in …… compared with those in ……
4.客观比较的句型：
…… is …… in contrast to ……
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