Lesson11 Professional Communication 1、Resume A resume is a brief summary of the details of a person’s life that are of interest to fellow professionals. It can make or break you in your search for a job or in application for an admission to a university. A strong resume may be the sole difference in getting a call for an interview. An effective resume may win you a job interview. 1.1Q: What should be included in a resume? A: Almost every resume should include sections about objective, education, work experience, publications, personality. (1) Objective：You should offer your goal of acquiring a certain position. (2) Education: Stress your high marks here. Remember to include any training related to the position you are applying. (3) Work experience: make certain you include your part-time job and summer employment you had during your college years in this section. (4) Personal: you should tell the employer about yourself. Share the information about what you like to do in your free time. This information offers areas the employer can talk about and lighten the interview. 1.2如何写英文简历 英文简历的格式结构包括页眉部分、教育背景、工作经历和个人资料四部分。 1）名字， 名字有7种写法：例如“李扬”： 1) Yang LI 2) YANG LI 3) Yang Li 4) Yang Li 5) Li, Yang 6) Li Yang 7) LI Yang 2）地址 北京以后要写中国，但不必用PRC等，因为用China简单清楚。邮编的标准写法是放在省市名与国名之间， 起码放在China之前，因为是中国境内的邮编。 3）电话 Ⅰ前面一定加地区号，如（86-10）。 1）时间要倒序，最近的学历要放在最前面。 1文档收集于互联网，如有不妥请联系删除.
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2）学校名要大写并加粗，这样便于招聘者迅速识别你的学历。 3）地名 右对齐，全部大写并加粗。地名后一定写中国。例如，海口（Haikou）的拼写与日本北海道 （Hokaido）的拼写很相近。 4）学历，可以把学历名称放在最前。 5）社会工作，担任班干部，只写职务就可以了；参加过社团协会，写明职务和社团名， 6）奖学金，一般用一句话概括。 7）成绩，如果不是前五名，建议不写。 1）名称，有四种写法：Personal, Personal Information, Other Information, Additional Information。 无论是教育背景、工作经历，还是个人资料，既可以首字母大写，也可以全部字母大写，还可以全部字母小写。 2）语言，有几个层次。“Native speaker of”指母语；从严谨的角度讲，“Fluent in”显得更流利； “English as working language”显得不非常流利，但可信度更高； “Some knowledge of” 会一些。 3）电脑，如果几个软件，有的熟练，有的熟悉，建议只写软件名。完全没把握的，一点儿不熟悉的，千万不要写。 4）资格证书，最需要注意的是，有些人将注册会计师笼统地翻译成CPA，但全世界各国都有自己的CPA， 有些是互不承认的，所以一定要写上国别，写明考取年份。 5）兴趣爱好 Ⅰ 写强项。弱的一定不要写。 Ⅱ 要写也只写两到三项。 Ⅲ 不具体的爱好不写，如sports、music、reading。 首先要强调一下，对于正在工作的人，Experience应写在Education的前面，而对于在校生Education则应放在Experience之前。 1） 时间 Ⅰ目前的工作要最先写， 左侧写时间，如写成1998-present。 Ⅱ 以前的工作，只写年份，如1993-1995。 2文档收集于互联网，如有不妥请联系删除.
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Ⅲ 以前的工作，加上月份，如May, 1998或May 1998。 Ⅳ Summer Intern（夏期工作）的几种写法。一是直接写Summer Intern，不管职务职称；二是写成Summer Analyst，这种写法比较适合大学本科或研究生期间的暑期工作；三是写Summer Assistant，这种写法适合多种情况；四是写Summer Associate， 这一写法专指MBA学生的暑期工作。 2 Interview 面试中可能会遇到的问题： I: I know in your resume that you have worked in your present company for 3 years, can you tell me why you want to leave your present job and join us? A: Because the job I am doing in my present company is of no challenge, but I like challenge. Your firm is a young organisation with many innovative ideas. It has been very successful in an expanding market since its establishment 10 years ago. Working for you would be exactly the sort of challenge I am looking for. I: Why do you think you are qualified for this position? A: I have excellent communication skills and I am familiar with the procedures for the last company I worked for. Besides, I am a team player and have great interpersonal skills. I: How would you describe your ideal job? A: I think the job should make use of the professional experience I have obtained, and offer me opportunity for advancement. I: Why do you think you might like to work for our company? A: I feel my background and experience are a good fit for this position and I am very interested. What is more, your company is outstanding in this field. I: What makes you think you would be a success in this position？ A: My graduate school training combined with my experience as an 3文档收集于互联网，如有不妥请联系删除.
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intern should qualify me for this particular job. I am sure I will be successful. I: How do you know about this company? A: Your company is very reputed in this city; I heard much praise to your company. 性格爱好 BASICEXPRESSIONS基本句型表达 （一）性格【面试方】： 1）What kind of character do you think you have?你认为自己是什么性格的人？ 2）What kind of personality do you think you have?你认为你自己具有什么样的个性。 3）What kind of person do you think you are?你认为你自己是个什么样的人。 4）Are you in troverted or extroverted?你内向还是外向？ 5）What kind of person would you like to work with?你喜欢和什么样的人一起工作呢？ 6）How do you get along with others?你和别人相处得怎样？ 7）Do you have any particular strengths or weaknesses?你有什么特别的优点和缺点吗？ 8）What are your strengths and weaknesses?你的优缺点各是什么？ 9）What are your merits?你有什么优点? 10）what are your strong points and shortcomings?你的优缺点各是什么？ 11）What basic principles do you apply to your life?你生活中的基本原则是什么？ 12）What is your strong sttrait(s)？你个性上最大的特点是什么？ 13）How would your friends or colleagues describe you？你的朋友或同事怎样形容你？ 14）What personality traits do you admire？你欣赏哪种性格的人？ 4文档收集于互联网，如有不妥请联系删除.
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15）What leadership qualities did you develop as an administrative personnel？作为行政人员，你有什么样的领导才能？ 16）How do you normally handle criticism？你通常如何处理別人的批评？ 17）What do you find frustrating in a work situation？在工作中，什么事令你不高兴？ 【应聘者】： 1）I get on well with others.我和别人相处得很好。 2）Helpfulness and caring.乐于助人和关心他人。 3）Adaptability and sense of humor.适应能力和幽默感。 4）Cheerfulness and friendliness.乐观和友爱。 5) They say Mr. Chen is an honest, hard working and responsible man who deeply cares for his family and friends. 他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。 6）They say Mr. Chen is a friendly, sensitive, caring and determined person. 他们说陈先生是位很友好、敏感、关心他人和有决心的人。 7）(I admire a person whoi s）honest, flexible and easy-going. 诚实、不死板而且容易相处的人。 8）(I like) people who possess the \"can do\" spirit.有\"实际行动\"的人。 9) I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. 我觉得学习如何把人们的积极性调动起来，以及如何配合协同的团队精神，是我行政工作的主要目标。 10）I have refined my management style by using an open-door policy.我以开放式的政策，改进我的行政管理方式。 11) Silence is golden. Just don't say anything， otherwise the situation could become worse. I do, however, accept constructive criticism. 5文档收集于互联网，如有不妥请联系删除.
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沉默是金。不要对（批评）说三道四，否则局面会变得更糟。但是，对有建设性的批评意见，我会接受。 12）When we cool off, we will discuss it later. 我会等大家冷靜下来再讨论。 13）Sometimes, the narrow-minded people make me frustrated. 胸襟狭窄的人，有时使我泄气。 【关键字】英语
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