专利名称：SYSTEMS AND METHODS FOR KNOWLEDGE
MANAGEMENT
发明人：GENOVA, Michael, Angelo, III申请号：EP14822839申请日：20140710公开号：EP3020020A4公开日：20161221
摘要：Methods and systems are provided for managing knowledge. Users of aknowledge management (KM) service or system may post questions, provide answers orsearch for answers via a user interface. For a given question, users may collectivelyconstruct and refine an answer hierarchy that may include multiple answer paths orsolutions to the same question. To this end, users may add, remove and/or modify nodesof the answer hierarchy. The nodes may be of predefined types such as Step, Fork, andGoto. In addition, users may interact with a particular node and provide or modify contentspecific to individual nodes of the answer hierarchy such as attachments, questions,comments, or references. Given an answer hierarchy, users may select different answerpaths or solutions comprising a subset of nodes in the answer hierarchy, for example,based on user-specific fact patterns or requirements.
申请人：Ifthisthen Inc.
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